No problem. You can easily reset your account password. Just enter the email address to which your account is registered. We will send you a link to reset your password. That's it! After setting a new password, you will be able to access your account again

Do you suspect that someone may have access to your MEGOBOO account? You can easily change your password at any time. How to do it? 1. Log in to your account. 2. In the account panel, go to the My details section. 3. Enter the current and new passwords in the appropriate fields. 4. Save the changes and you're done! Your password has been changed.

To change your order, please contact our Call Center by writing to www.megoboo2@gmail.com.

We care about your shopping experience and carefully measure the sizes of all products. Compare the sizes shown on the product page with your body sizes and enjoy successful shopping.

If the product you received is different from what you ordered, simply return the product you received and order the desired product! We will reserve the products you selected and send them to you after payment within 24 hours.

If your order is in the "Confirmed" status, it means that it is already being prepared for shipment. We give you up to 20 days for this - different companies have different deadlines. If the parcel is not sent after this period, the order will be automatically canceled. If this period has already passed, and the order is still in the "Confirmed" status, please write to megoboo support 2@gmail .com we will see what went wrong.

1. Click on your profile icon and select the "My orders" option. 2. Select the desired order. 3. If you use the website, click on the "Support Service" button, 4. Describe the situation - we will definitely figure it out!

If 60 days* have passed since the purchase and your order hasn't been delivered, leave a request so that we can process your refund.

1. Go to My Orders. 2. Select the order that hasn't been delivered within 60 days*.Contact our support service, where you will need to enter your email address and order number. Make sure that the address is entered correctly - this is where the response will be sent. 3. After that, the refund will be made through the support service.

The money will be returned to the account from which you paid for the purchase within 14 days after the return is processed.

Yes, you can be denied if more than 90 days have passed since the order was placed and the warranty period has already expired. *Important: delivery times may vary for different countries. The warranty period can be viewed in the card of each order in the "About delivery and warranty" section.

1. Click on your profile icon and select the "My orders" option. 2. Select the order for which you have complaints about the quality. 3. Describe what is wrong with the product and attach a photo or video showing the defects. 4. What is important to remember when contacting about a poor quality product: 5. We accept and consider claims regarding the quality of goods within 30 days after you receive the parcel - that is how long our warranty is valid. 6. If upon receipt you see that the packaging is damaged or the weight of the parcel is too small, immediately ask the postal employees for a special act in which all discrepancies are noted - it will be very helpful when considering the issue. 7. The quality guarantee does not apply to the effect of cosmetic products. 8. The quality guarantee does not apply to personal consumption goods (e.g. toothbrushes, adult products) that have failed during use, since it is impossible to check the conditions of their use. 9. The support service may ask you for a photo of the postal packaging - please do not throw it away until the issue is resolved. 10. In addition, the support service agent may ask you for additional evidence - for example, a video (including a video of the product being unpacked at the post office, if you were warned about this earlier) or photos from a different angle. All this is necessary so that we can help you get your money back for a low-quality product. 11. Separately, we note that the support service may also ask you to destroy the received product. We will refund your funds after you send a photo or video of the destruction. Please do not throw away the product until the issue is finally resolved.

Yes, if: more than 30 days have passed since you received the product; the quality of the product corresponds to the description provided by the seller; the defect of the product cannot be seen in the photos/videos; you did not provide the required evidence, including throwing away the product before contacting us or destroying it without a request from customer support; the product was processed without a request from customer support, for example, washed or repaired; the photos were processed in an image editor; the photo or video shows a product that is not related to your order.

The money will be returned to the account from which you paid for the purchase within 14 days.